Targets and measures in our sustainability program in 2004 and 2005:

• Product range policy
  o Textiles checked for harmful substances
  o Textiles with ecological standards
  o Energy and resource-saving electrical appliances
  o Products that use renewable sources of energy
  o Furniture with ecological seal of approval

• Global work conditions
  o Business Social Compliance Initiative
  o Occupational safety, animal protection
  o Stakeholder dialog

• Customer advice
  
• Operations management
  
• Employee relations

Details of progress in implementing our sustainability program for 2004/2005 and our renewed targets and measures for the coming years may be found here.